Zhengzhou Anwoke Electrical Equipment Co., Ltd.

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FREQUENTLY ASKED QUESTIONS

Are you a factory or trading company?

We are a professional original manufacturer of cutting equipment with our own production workshops, R&D team and complete production lines. All machines are independently designed, produced, assembled and tested. We provide factory audit and video factory tour services to ensure stable quality and on-time delivery.

Yes. We provide full customization based on your needs:
 
  1. Customizable cutting size, power and table size;
  2. Configuration adjustment for different materials (metal, stone, glass, etc.);
  3. Optional automatic loading/unloading, water circulation, dust removal systems;
  4. OEM & ODM services for logo, control system and appearance.
We offer comprehensive warranty for all machines:
 
  • 1-year warranty for the whole machine;
  • 1–3 years for core parts like control system, motor and high-pressure pump;
  • Free repair and replacement for non-human damage within warranty;
  • Lifetime technical support, spare parts supply and upgrade service.
Delivery time depends on model and configuration:
 
  • Standard machines: 7–15 working days;
  • Medium & high-end models: 15–20 working days;
  • Large customized machines: 20–30 working days.
     
    We update production progress in real time and support sea, air and international express shipping.
Please provide the following information, and we will send quotation, specs and solution within 24 hours:
 
  1. Material type and thickness to be cut;
  2. Required cutting size or table area;
  3. Production capacity and preferred configuration;
  4. Destination port or delivery address.

We also offer professional machine selection to avoid over-configuring and ensure the best cost performance.

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Phone +86 186 0381 0371
Email zzanwke@gmail.com
WhatsApp +86 18603810371
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